Getting "Status Not Available" on Your Economic Impact Payment? These Are the Reasons

Millions of taxpayers have already received their Economic Impact Payments authorized by the Coronavirus Aid, Relief and Economic Security Act (CARES Act). However, some people are puzzled to find that they get the message “Status not available” when they check the status of their payment online. If you are getting this message, here are the reasons why.

You May Not Be Eligible for an Economic Impact Payment

Not being eligible for an Economic Impact Payment is one of the reasons why you get the “Status Not Available” message. People who qualify for an Economic Impact Payment have an Adjusted Gross Income (AGI) up to:

  • $75,000 for individuals
  • $112,500 for head of household filers and
  • $150,000 for married couples filing joint returns

If your AGI exceeds these limits, you can still get a reduced Economic Impact Payment if your AGI is between these ranges:

  • $75,000 and $99,000 if your filing status was single or married filing separately
  • 112,500 and $136,500 for head of household
  • $150,000 and $198,000 if your filing status was married filing jointly

Users Who Filed a Tax Return

If you are eligible for an Economic Impact Payment and filed your 2019 return, you get the “Status Not Available” message because the IRS hasn’t processed your return yet, or because the application doesn’t have your data for some other reason.

If this is the case, it may be solved soon. The Get My Payment website is updated daily, usually overnight. Therefore, the IRS encourages users to check the website just once a day to avoid slowing down service and allowing other users to check the status of their payments as well.

Users Who Don’t Usually File a Tax Refund

If you receive Supplemental Security Income (SSI), Social Security (SSA) benefits or Veterans Affairs (VA) benefits, the IRS may not have your information yet, but they’re working with those agencies to update your details in the platform.

On the other hand, if you used the Non-Filers: Enter Payment Info Here tool to enter your data and you get the “Status Not Available” message, then the IRS hasn’t processed your entry yet.

This guide has provided you with the basic guidelines to understand why you get the “Status Not Available” message when checking your Economic Impact Payment. However, it’s important to contact an expert to get answers to your questions regarding the coronavirus relief initiatives.

With 26 years of experience, at La Popular Insurance we offer extremely qualified assistance at an affordable price. Contact us today by email or telephone ( 323-566-5063 , 562-928-1960, 323-773-9793 ) to discover more about our wide range of services.